16 bdt Privacy Policy — How Is Your Information Protected?
Last Updated: January 2025
At 16 bdt, your privacy is our highest priority. We believe that every user's personal information should be completely safe and secure. In this Privacy Policy, we clearly explain what types of information we collect, why we collect it, and how it is used. We conduct all our operations in compliance with applicable data protection laws in Bangladesh. By using our platform, you are considered to have consented to the terms of this policy.
What Information Do We Collect and Why?
Personal Identity Information
During account registration, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. We confirm that you are over 18 years of age and a legal resident of Bangladesh. The information provided is never sold to or shared with third parties without authorization. Your identity information is always stored in encrypted form on our secure servers.
Device & Usage Information
When you use our platform, we automatically collect your device type, operating system, browser version, and IP address. This information helps us improve platform performance and ensure security. By analyzing your browsing patterns and session data, we personalize your experience further. We use cookies and similar technologies to remember your preferences and simplify the login process. You can manage cookies through your browser settings if you wish, though some services may be limited as a result.
Financial Transaction Information
During deposits and withdrawals, we record the transaction amount, method, and timestamp. Your full payment card or bank account number is not stored on our servers; only the necessary reference information is retained. For mobile banking payments, only the minimum required data is used to verify transactions. We use industry-standard encryption technology to store financial information. This data is analyzed to detect suspicious transactions and prevent fraud.
What Are Your Data Protection Rights?
Right to Access
You can request to view all information we hold about you at any time. We are obligated to respond to your request within 30 business days. We are always committed to upholding this right.
Right to Rectification
If any information in your profile is incorrect or outdated, you may request a correction. Ensuring accurate information is also important for the security of your account. We complete the correction process promptly.
Right to Erasure
After closing your account, you may request that your personal information be deleted. Some information may need to be retained for a specified period due to legal obligations. In such cases, we will inform you clearly.
Right to Object to Data Processing
You may object at any time to the use of your information for marketing or profiling purposes. Once we receive your objection, we will stop using your data for that specific purpose. Respecting your preferences is our responsibility.
Sharing Information with Third Parties
16 bdt never sells your personal information to third parties for commercial purposes. However, we work with trusted service providers for payment processing, identity verification, and technical support, all of whom operate under strict confidentiality agreements. Information may be disclosed to relevant authorities if required by legal obligation or court order. We always strive to be transparent about any such sharing. All of our partner organizations adhere to international data protection standards.
Have More Questions? We're Here to Help
If you have any questions about our Privacy Policy, visit our FAQ page or join 16 bdt directly for a safe and enjoyable experience. Our support team is always here for you.